NoahKnoble's Blog

Just another WordPress.com site

Staying Power?

In the printing and publishing industry we talk alot about whether magazines and the like will be sticking around, and if so, at what capacity? I truly believe the honest answer to this is that there are so many different mediums now days that the consumers can choose to interact with your publication/message, that  it is bound to shrink. With that said, I do believe that printing is not going anywhere, and in fact will become more specialized, meaning higher quality products will be a must in the near future in order to compete.

With that said, one printed product that I truly believe is not going anywhere, and in fact will grow, are marketing collateral products. (ie literature, brochures, catalogs, postcards, direct mailers, and the like).

“Yeah right Noah, I can create a Facebook page, LinkedIn page, Twitter Page, to market my business and not have to pay a thing!” Ok their guy, take a look at this years sales amount and compare it to last years when you abandoned printing all together..what did it cost you?

Here is why I believe this:

1.

I was watching a news cast the other night, I can’t remember if it was 60 Minutes or something else. They were doing a feature on people ordering products online, thinking it was the authentic product, but when the product came to their house, it was a fake. They were using Rosetta Stone as an example, and spot lighted several people that thought they were ordering the authentic Rosetta Stone software to only find out they were duped.

The news cast then went on to interview the CEO of Rosetta Stone, and he showed the news anchor 100’s of different websites using the Rosetta Stone name, and some even using his image on their website. How the heck would a consumer know the difference? They wouldn’t, even the CEO himself admitted that. So my point, where is the credibility and trust? Print is still the most credible marketing/advertising vehicle out there, and think about how that plays back to your brand……

2.

It has staying power. If I see something online that I like, the chances of me finding it next week when I am ready to purchase it seem to be slim. If I want to find out more about you next week I don’t want to jump on my computer to read about you, I want to lay on my couch and hold a physical printed product in my hands that allows me to see what you do. If I am interested, then I will jump on the internet and find out more about you! If I am not ready to partake in what you have to offer, I will hold on to it. Chances are, within the next several months, your catalog, brochure, etc will catch my eye as it sits on my counter top and I will be interested as I am now ready.

3.

People love to receive things. I have to admit this, and you can try to deny it all you want, but you know it’s true! When I receive a message in my email box trying to solicit me something, the first thing I do is “delete”. However, when I receive something in my mail box at home, I can’t get rid of it even if I wanted to!

My son Owyn (4 years old) loves to get the mail, in fact he calls it “his job”. The bills and letters come to me, the solicitations he waits patiently for as I hand them to him. He loves mail, doesn’t matter what it is, it makes him feel special like someone is writing to him. I found myself the other day going through his shoe box of stashed mail, and there were actually really great offers that I am now researching and willing to find out more about. I then realized, I too love to get mail!! (Trust me, this isn’t a shameless plug for the USPS, I don’t have alot of love for them, they need to get their act together, but the fact remains, everyone likes to receive something!

I chose the image I did of the baby, because it goes to show you how many businesses are out their fighting for your attention, and that isn’t even the tip of the iceberg. The image has staying power, images in print have even more staying power, and credibility. Don’t take my word for it, just turn on the news!

February 26, 2012 Posted by | Books, Catalogs, Mailing, Printing, Publishing, Relationships, Social Media | , , , , , , , , , , , , | 1 Comment

What NYC Taught me about Social Media!

Back from my first trip to New York City…..WOW….what an experience!

 Here’s the thing. I grew up in a town of less than 2,000 people, live in a town with less than  5,000 people, and work in a town with less than 15,000 people. You get the picture, so there was some pretty big culture shock as I swam through the sea of people on 38th and 8th Street feeling like I was about to pass out from the rollercoaster cab ride just a few short moments ago.

“How am I going to find this coffee shop where I am supposed to meet him?” I began to worry. There it was, on the corner, just like he said. I ran in, happy to be off the street as I was feeling like a salmon swimming against the current. “Great, no place to sit! But no one has food on their plates, why don’t they leave?” the thought screamed through my mind. I stood there in the middle of the coffee shop for about ten to fifteen minutes, with my luggage, observing this “foreign culture”.

People were chatting away, oblivious to their surroundings, but as the observer in the middle of the room, it seemed to be the most beautiful choir I have ever heard. I have never been in one place with so many people, never heard so many conversations going on all at once, and never felt so small. Suddenly, I felt connected to all of them, and I began to enjoy being the observer. To my right were two young adults, one with a laptop, showing the other what looked to be a business proposal. To my left, were three co-workers laughing the afternoon away…..and the rows of people went on like this.

Finally, a seat opened up. I ran as fast as I could before someone else could claim it. I was quite excited to join the choir of white noise and looked up to see my client approaching my table.

Social media is a lot like this, isn’t it? There are conversations taking place 24 hours a day,
7 days a week, with hundreds of millions of people each chatting away making the most
beautiful choir we have ever heard. Where does that leave us as the advertisers, publishers, and corporations looking to join that choir? Standing in the middle of the room, with our luggage, looking for a table?

So how do we find that seat? Don’t be scared! Believe me, I was quite scared when I was
walking to my destination in the city, seeing so many people all at once, and feeling so small. That all went away when I realized we are part of something bigger. Don’t be scared to join in – add to the choir that is us.

How does your voice become heard over the other beautiful voices, or what others may call white noise? I believe it is consistency, keep showing up every day, and provide information/content that people want to read. If I went to that same coffee shop every day, I would know every single person who worked there, and then I would get to know who the other regulars are. From there, your branches can only sprout more leaves.

So NYC, at first you tried to scare me away with that insanely near-death experience with the cab ride, then making me feel so small like I didn’t exist, but in the end I see you were only teaching me a lesson. If you don’t join the choir, you have no voice at all. It’s ok to feel overwhelmed, we all do, but what isn’t ok is to not participate in the choir of the 21st century!

March 12, 2011 Posted by | Publishing, Social Media | , , , , , , , , , , , , , , , , , , | Leave a comment

It benefits you, and if it benefits you, it benefits me to know about it.

I am known within my company as the “technology” kid for two reasons: first, my age compared to almost all of my cohorts – I could be their kid – and second, I get so excited about new technology, people begin to wonder how I could possibly be a print representative.

I was in a meeting earlier this week, we hit it off, and then I laid it on him and asked, “What are you doing to bring the web into your publication and bring your publication to the web?” He looked at me the way a dog looks at you – confused, kind of cockeyed. His blank canvas of a look was easy to read, “This guy couldn’t possibly be in printing if he is asking me this!”

After about 30 seconds of stillness, he said, “Well, I have a digital magazine.” As I nodded, he continued politely, “But it’s a free one. I know printers offer digital magazines, but I really am not interested in paying for one.” I immediately thought to myself, are printers only synonymous with digital magazines? I prodded a little more about his digital magazine. Did he see it as a way to engage his readers or a way to increase profits from his advertisers by being able to offer rich media and the like, or hopefully both? The conversation went on for a few more minutes about digital magazine capabilities and what he liked and didn’t like, etc. I asked again, “What else are you doing?” And again that look came over him, but this time I didn’t wait for silence to fill the air. “How about QR codes, Augmented Reality, PURL’s? How are you using social media like Facebook, Twitter, and YouTube to interact with people?”

He immediately said, “Are you sure you’re in printing? How does any of that benefit you?” I smiled and said, “It doesn’t, but it benefits you, and if it benefits you, then it benefits me to know about it.” Through further discussion, I found out that he creates videos for his website, and we spoke about how he could easily incorporate Augmented Reality and QR Codes with the skills he already possessed. And how he might be able to offer it to his advertisers for additional profits and create more market share for his publication. We also talked about his social media strategy, and I shared my point of view. When I left the meeting, he looked at me and said, “You really seem to be up on your stuff!” We shook hands and agreed to talk soon.

On my drive back to the office – it was a long, three hour drive back – I thought of a conversation I had a couple of weeks ago with my old boss. He is the reason I am in printing, the person who hired me without any background in printing, but knew I was a bill collector at one time and had no fears about picking up the phone and establishing relationships. He is now president of a major publisher/marketing communications provider.

At first, it was a conversation about how life was, but then I quickly realized what a great opportunity to get some insight that not many other print reps have into the publishing market. We spoke about iPad apps, and I learned they had just begun to create some apps for their magazines. I asked him, “What are you looking to do? Are you trying to go all digital or just supplement the printed magazine?”

He gave me the best answer anyone could ever give, and changed my view on everything when he responded, “Noah, I am not trying to dictate anything. I am giving the readers and advertisers what they want. Where they go, I go. If this is what they want, then this is what we will do. If it is all print, then so be it; if it is all digital, then so be it; but ultimately the market will decide.”

Now, driving back from this meeting, I fully understood what he meant. Why should a printer only educate, sell, and consult about print when there are so many integrated communications available to publishers? Why should a publisher limit themselves when the market is demanding all of these channels to be open to them? The answer is, they shouldn’t, and as a young guy in printing, I am confessing I am in love with print AND technology! We all should be, and we all should look at ways we can gain the most market share available to us.

Times are changing, print is still relevant, but even more there are now additional channels to use to create the most effective brand possible.

“I am only one, but still I am one. I cannot do everything, but still I can do something. And because I cannot do everything, I will not refuse to do the something that I can do.” – Helen Keller

March 3, 2011 Posted by | Digital Magazine, Publishing, Social Media | , , , , , , , , , , , , , , , , | Leave a comment