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Printing – 5th Generation 32 GB

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” I had a really good summer, my internship went amazing and they even said they would hire me on once I finish school this year! I was able to increase their Facebook page “likes” from 100 to 250 in one summer and they were amazed at how well I did!” I over heard the young student sitting next to me on the airplane enthustiastically telling her friend sitting in the window seat next to her as I flipped the physical piece of paper to get to the next page in the book I was reading, “Inferno” by Dan Brown.

 

My ears were a little more open now as I tried to mask my eavesdropping on their conversation by continuing to flip through the pages of the book, although my eyes no longer saw the words printed within. Their conversation went on about their internships, how much they missed each other, and most of all how they should keep in touch more with one another on Facebook. My mind began to drift, and I got lost in thought no longer paying attention to their conversation, but instead thinking about the current landscape and future of printing as well as publishing/print buying.

 

Undoubtedly, the landscape has changed since 2008 when the economy took the biggest hit since The Great Depression. In addition, the print market was under the pressure of increasing paper prices, increasing postage costs and postal regulations, and new technologies like digital magazines, Ipods, and Ipads (and other e-readers) were introduced to the market. People began to scream at the top of their lungs “death to the printer” and a massive panic swept through the market. Words like “integrated marketing provider” and “communications provider” were now commonly used among printers to describe themselves eager to hide the word “print” from their company name and services they offer. 

Fast forward to 2013, some printers have consolidated, some have gone out of business, and some have continued to grow. Sure, we have seen the most changes and adversity since film became a thing of the past and all pre press work flow went to CTP (I was still in high school when that happened). The publisher that went out of print and completely digital is now out of business, because like so many other publishers, they haven’t figured out how to effectively sell advertising into their digital magazine nor produce the conversion results their advertisers are looking for. The business with the catalog that stopped printing and instead threw up a PDF of the catalog onto their website now is scratching their head as to why their sales have dipped so much even though they were able to eliminate print and mailing costs. They begin to realize why, and rush back to print much like the way I run towards my children and wife eagerly awaiting me at the airport terminal after a business trip.

We are in a new genre of printers, publishers, and print buyers, what I call the 5th generation 32 GB. The printer has become the 32 GB needing as much storage as possible to provide all the multi faceted channels to distribute their client’s message via digital magazines, app creation, PURL’s, print and much more. As well, we are in a new generation of Print Buyers, what I call the 5th Generation. Most Print Buyers are not “print specific” for their organizations, but instead purchase a multitude of products and have become younger as well as prefer to communicate over email rather than on a phone call. The 5th Generation and the 32 GB correlate with one another, need one another, and become successful together. Ink, Paper, Distribution, Mailing, Digital Reproduction – They are all stored within my 32 GB, and the young or older buyer has access to every single piece of education, opportunity, and consultation. Service, Consulting, Honesty, and Creative Ideas, are what I promise you, the goal always being to have your organization tell YOU “You did an awesome job on that project, here’s a bigger project, I have the TRUST in you to knock this out of the park too!” It’s not about the ink on paper, Closed Loop Color Control systems are common place on presses which eliminate printing errors for the most part. Becoming “green friendly” is common place amongst printers with most being FSC, Soy Ink, and or Rain Forest Alliance certified as well as offering a wide variety of paper choices with recycled content such as JB Kenehan does. (not trying to down play the importance of consisten print quality or being environmentally friendly here). So what’s it all about? Knowing you will not have to babysit your provider, knowing your provider has provided the most cost efficient ideas, knowing they are going to meet your deadlines, and above all else having TRUST in your sales rep to provide you the 32 GB of education to allow you to shine like the brightest star. TRUST. SERVICE.

 

With so much change and adapting in the past 4-5 years, the coming year(s) are looking like that of being in the eye of the tornado, calm, but will the tornado return back to the heavens or will we need to enter the other side clutching one another to get through another storm? 

 

I un-buckled the seat belt as we now had landed and pulled into the terminal. As I stood up, I reached down and grabbed my brief case under the seat in front of me, opened it and pulled out a magazine. I turned to the young college student who was still sitting in her seat, and handed her the magazine ” Here, if they hire you on full time or if you have an internship with another organization place an ad in print. You will increase the “likes” on their Facebook page 10 fold, and you will look like the rock star you so deserve to be, TRUST me.”

 

September 8, 2013 Posted by | Uncategorized | , , , , , , , , , , , , , , , | Leave a comment

The Water Crossing

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Do you ever feel like this, a herd of animals rushing to cross the water? You are in such a hurry, driven by instincts and madness, it’s your turn to jump in. To the left you see another member of your herd being trampled, they stumbled and none of the other animals waited or tried to help him get up. To the right out of the corner of your eye you see five or six massive crocodiles picking members of the herd off one by one. Your’e frozen with fear, but the fear of being trampled and not following the crowd is even greater, so you jump in and start kicking as fast and as hard as you can to get to the other side. Whack, the animal in front of you kicks you in the face as they too are frantically kicking to get to the other side, you feel your nose start to bleed and you hope it doesn’t make you a target by the crocodiles patiently waiting on both sides. As you get to the middle of the river you can no longer touch the bottom, but you gain some confidence as you tell yourself you are half way there, just keep kicking, you can do this. 

Screaming, that is all that can be heard now, the animal in front of you is in a fight for it’s life, a crocodile has him by the leg. Not sure whether to help, you again become paralyzed with fear, but you keep kicking. Finally you can touch the bottom again now, and the other bank is within feet of being reached, safety, food, calm, all within your grasp. 

Pulling yourself up on the bank into safety now, you take a look behind you, you see nothing but chaos, the chaos you just survived, and as you look to your right you notice something that shocks you. About 50 yards up stream, there is one lone member of the pack, he has yet to cross the river like you just did, but you can see as he begins his decent down the bank and into the water he is calm, taking his time, no crocodiles even notice him as they are all focused on the chaos at hand. He walks up the other side of the bank, unscathed, and as you look down into the grass you see nothing but bright red, your own blood that is dripping from your nose.

Now I am sure if you invested in Facebook’s stock when they first offered you feel exactly like this, bought into the hype and now feeling the punches! 🙂 However, if you are in the publishing industry you probably feel like this every day.

I pads and tablets will kill prints experts are screaming, the herd rushes to cross the river to get to the other side. Postage, fuel, and paper costs are on the rise, the herd rushes to cross the river to get to the other side. I have to reduce my costs, I am losing advertisers, subscribers, members, the herd rushes to cross the river to get to the other side. By this time the crocodiles, the trampling of each other has threatened the herd close to extinction, and then you realize your fear has become the greatest enemy to you. Your nose is bloody, but when looking over your shoulder you see a select few that crossed the river once, and they are far in front of you, calm, safe, and full.

I recently had the privilege and honor to have the opportunity to attend as well as speak at the National Plant Summit. This was a convention that my client, The American Rose Society, hosted several horticulture societies across the country to discuss their ailments, successes, and band together to help one another. By realizing they needed to come together to ensure their future, they took the first steps into the river, not following the herd of chaos in front of them, but far away from the danger. 

While speaking at this Summit, I had many things I wanted to say, but as I listened to them speak I decided to throw away my notes. My notes originally were the different in house capabilities, customer service, and quality the printer I work for possesses. Sure we have that, but then I thought to myself “How many times have these guys heard exactly that same thing by five other printers that called them last week?” They didn’t want to hear that stuff, and to be quite frank I didn’t want to talk about that either. They had me inspired, and I too wanted to get out of the chaos of the constant water crossing, so I went with what I felt in my gut, the truth. 

As I began, I stated what my old boss always said to me “Business is supposed to make sense, and be fun!” If you are losing money on your international subscribers or members, then why send magazines to them? Instead, only offer them a digital magazine, but utilize a digital magazine that has translation software so that they can read it in their own language and enhance your readership in that country. 

If you offer a digital magazine that is readily available on your website for all to view at no cost, while charging for a subscription to your printed version, then ask yourself what you are saying about the content you are putting out there. Is it the content or the vehicle you utilize to distribute the content that you are charging for? De-commoditize yourselves! Offer a few teaser pages of your digital magazine, if they want to see more then they must subscribe. Are you charging more for advertisers to be represented in your digital magazine? Would you charge them to have a banner on your website? Then why wouldn’t this added benefit of being represented on your website via a digital magazine be of value?

Invest and re invent yourselves, never stop trying to become better at what you do. Whether that is looking at re designing the image of your publication after 10 or 15 years of having the same look, upgrading the quality of your printed publication, utilizing a digital publication that offers rich media, developing an app for the i pad/ smart phones, or simply engaging your followers on social media there are many ways to do this. Do this out of wanting to invest in your future, not out of fear for your future. 

There are so many multi channels of marketing to take advantage of now. It will continue to grow, technology is here to stay. It doesn’t make your publication any less relevant, and sure there is more white noise than ever before to fight through, but not following the chaos to get to the other side of the river and instead banding together will ensure your success. Print, digital, social media, and yes even radio are still alive and can all come together.

I implore you all to never forget this one last thing, talk, not type, put it on your schedule once a week to talk to one another!

June 10, 2012 Posted by | Catalogs, Digital Magazine, flipbook, Printing, Publishing, Sales, Social Media | , , , , , , , , | Leave a comment

It’s Time to Realize Value

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“You can hate me, choose not to work with me anymore, that’s ok, but I have to say this guys” my Father In Law, Jeff Zuelke (whom we call PJ which stands for Papa Jeff), said as he took on a more serious look than his normal natural easy-going and fun ways.

I shot a quick look at my wife, then at my four-year old son, concern grew through me as I knew he had something very important to say.

“I need you to start seeing the value in these homes I am showing you. I am taking on a completely different message from my prior stance of, be comfortable with your decision” he paused  “to see value in your decision,” PJ said now waiting for our reaction.

At first I was a bit taken back, why would that statement make me angry? Why would that make me want to fire my father in law as our real estate agent? It didn’t, but I wasn’t sure what he was getting at so I filled the air with “Well PJ, I know we lost on three homes now, but I don’t think I would have been comfortable going any higher than we did,” he stopped me right there after those words escaped my lips.

“Noah, if I could show you how to take a dollar and make it into a $1.30 or even $1.50 within five years, wouldn’t that be of VALUE to you?” I nodded my head to agree “Then Noah, the three homes we lost on, there was value to them. You made a decision based on being comfortable, and we lost. The value is, that those homes would have had a significant return on your investment in the very short-term, even if they were a bit more than what you were comfortable with.”

Before you all start shaking your head and saying “yeah right, what housing market is this guy in?” keep in mind the majority of the homes we have been looking at are short sales and very good deals to be had!

PJ was right, I was still kicking myself over the last bid war we lost on, but I was caught up in nickle and diming and feeling like I got the best price possible that I completely failed to realize that even at full purchase price the house was still a great deal because it had value…..unfortunately someone else was able to see that, and we lost out on the house.

This entire time PJ was waiting for me to come to this resolve myself, but when he saw that I was getting too caught up in “best price possible” and not seeing turning a dollar into a $1.30, he knew he had to say something.

That very moment, as we walked out of the house we were viewing, I came to a stark realization, I was a hypocrite! I have been through so many bid processes for catalogs, brochures, and especially magazines as of late only to have lost it by a very slim amount (sometimes more, sometimes less) that I don’t understand it as I am confident I have shown the Publisher or Print Purchaser how working with us will change a dollar into a $1.30.

I understand it now, sometimes we all get polarized by the day to day events of our lives, the economy we live in, or just trying to get the best deal possible and nickle and diming everything they can.

Friends, I come to you today to repeat a message my Father In Law, Jeff Zuelke, said to me this very night……” I am taking on a very different tone with you, you can hate me, choose not to work with me, that is fine, but it needs to be said. It is time to start making decisions because they hold value, not because you are comfortable or because they are the cheapest deal.”

In the end, when you find a printer that shows you value, you will be very comfortable. Consulting on digital, print, and advertising vehicles, not leaving once the sale is made, establishing relationships, friends, is their value you to that? If so, don’t be like me and realize it before it is too late!

March 2, 2012 Posted by | Books, Catalogs, Digital Magazine, Mailing, Printing, Publishing, Relationships, Sales, Social Media, Uncategorized | , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment

Staying Power?

In the printing and publishing industry we talk alot about whether magazines and the like will be sticking around, and if so, at what capacity? I truly believe the honest answer to this is that there are so many different mediums now days that the consumers can choose to interact with your publication/message, that  it is bound to shrink. With that said, I do believe that printing is not going anywhere, and in fact will become more specialized, meaning higher quality products will be a must in the near future in order to compete.

With that said, one printed product that I truly believe is not going anywhere, and in fact will grow, are marketing collateral products. (ie literature, brochures, catalogs, postcards, direct mailers, and the like).

“Yeah right Noah, I can create a Facebook page, LinkedIn page, Twitter Page, to market my business and not have to pay a thing!” Ok their guy, take a look at this years sales amount and compare it to last years when you abandoned printing all together..what did it cost you?

Here is why I believe this:

1.

I was watching a news cast the other night, I can’t remember if it was 60 Minutes or something else. They were doing a feature on people ordering products online, thinking it was the authentic product, but when the product came to their house, it was a fake. They were using Rosetta Stone as an example, and spot lighted several people that thought they were ordering the authentic Rosetta Stone software to only find out they were duped.

The news cast then went on to interview the CEO of Rosetta Stone, and he showed the news anchor 100’s of different websites using the Rosetta Stone name, and some even using his image on their website. How the heck would a consumer know the difference? They wouldn’t, even the CEO himself admitted that. So my point, where is the credibility and trust? Print is still the most credible marketing/advertising vehicle out there, and think about how that plays back to your brand……

2.

It has staying power. If I see something online that I like, the chances of me finding it next week when I am ready to purchase it seem to be slim. If I want to find out more about you next week I don’t want to jump on my computer to read about you, I want to lay on my couch and hold a physical printed product in my hands that allows me to see what you do. If I am interested, then I will jump on the internet and find out more about you! If I am not ready to partake in what you have to offer, I will hold on to it. Chances are, within the next several months, your catalog, brochure, etc will catch my eye as it sits on my counter top and I will be interested as I am now ready.

3.

People love to receive things. I have to admit this, and you can try to deny it all you want, but you know it’s true! When I receive a message in my email box trying to solicit me something, the first thing I do is “delete”. However, when I receive something in my mail box at home, I can’t get rid of it even if I wanted to!

My son Owyn (4 years old) loves to get the mail, in fact he calls it “his job”. The bills and letters come to me, the solicitations he waits patiently for as I hand them to him. He loves mail, doesn’t matter what it is, it makes him feel special like someone is writing to him. I found myself the other day going through his shoe box of stashed mail, and there were actually really great offers that I am now researching and willing to find out more about. I then realized, I too love to get mail!! (Trust me, this isn’t a shameless plug for the USPS, I don’t have alot of love for them, they need to get their act together, but the fact remains, everyone likes to receive something!

I chose the image I did of the baby, because it goes to show you how many businesses are out their fighting for your attention, and that isn’t even the tip of the iceberg. The image has staying power, images in print have even more staying power, and credibility. Don’t take my word for it, just turn on the news!

February 26, 2012 Posted by | Books, Catalogs, Mailing, Printing, Publishing, Relationships, Social Media | , , , , , , , , , , , , | 1 Comment

Today I Make a Come Back…….

Hello My Friends,

You know that small voice in your head that says ” Oh, don’t worry, you can do it tomorrow,” then tomorrow comes and that same voice pops in and says “What’s one more day going to hurt?” then the next thing you know it’s a week, month, year later!

Today I am taking that voice by the neck, taking all of my 245 lbs and stomping on it, then signing it up for the next polar plunge, tying an anchor to it, and tossing it into the frigid waters of Wisconsin! (excuse my language ladies and gentleman).

Procrastination, take it completely out of your vocabulary, because as of today I no longer understand that word, I am making my come back to blogging and conquering some goals that I have had set for a long time!

I am not going to start my come back to blogging with a blog about the print industry, although I will get back to that as alot has changed, but today I will be talking about a bigger cause that will change lives.

My wife, Ashley Knoble (http://www.linkedin.com/pub/ashley-knoble/35/580/1a3) has taken on a massive undertaking by running for Leukemia and Lymphoma Society’s Woman of the Year. I won’t get into too much of the specifics of it, but basically our babysitter (pictures below on the right with my wife), while a junior in high school fought and beat Hodgkins Lymphoma. With this inspiration, and the support of Christine Schmieden (http://www.linkedin.com/pub/christine-schmieden/5/7a5/598), Bob Wydra (http://www.linkedin.com/pub/robert-wydra/30/a4a/307) and myself (along with many others that have offered to help) will be fundraising from March until June 1st.

You can find more information about the campaign by going here, and while there please make sure to like the page: https://www.facebook.com/pages/Campaigning-for-a-Cure-Team-Ashley/297181033652537

There are some really great prizes to be won such as Diamond Earrings from Diamond Nexus Labs, Channing Tatum autographed pictures, and an electric guitar donated by Echo Park Guitars just to mention a few of the things…..

If you would like to be part of the campaign, want to find out more about how you can contribute or be involved please do not hesitate to get in contact with me!

In the mean time, so you all can hold me accountable that procrastination is completely out of my vocabulary (and please call me on it if I don’t reach one of my goals) here are my goals:

1. Blog at least once a week.

2. Post a status update on LinkedIn three times a week

3. Help my wife win Woman of the Year and fundraise like crazy

4. Become more politically involved

5. Be the best father and husband I can be!

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February 11, 2012 Posted by | Uncategorized | , , , , , , | Leave a comment

Social Media Through The Eyes of a Child

 “Dad, when are you going to be done with the computer? I want to go on Youtube!” my 9-year-old daughter said with annoyance in her voice. “Yeah dad, get off the computah, I want YouTube and watch Goosebumps, hurry up” my soon to be 4 year old chimes in right behind his big sister.

This literally happens every day in my household, several times a day. I never thought I would be competing with my kids for computer time, because when I was a kid I was playing with GI Joes and Monster Trucks. Oh, how times have changed!

“Guys, you like YouTube?” and both of them shook their heads while jumping in the air as if the Packers just won the Super Bowl all over again.

“What is it that you like so much about YouTube?” They looked at me as if they couldn’t comprehend the question, as if it was “the world’s dumbest” question ever asked!

“Well duh dad” my 9-year-old daughter began, ” I can watch i-carly clips, Lemonade Mouth music videos” ….”Don’t forget Goosebumps, I like that” my son with hand raised was squealing through his wide smile.

“Well guys, what if I told you I was on YouTube?” They both looked at me as if to say “Yeah right dad, you’re not that cool!” It’s a sad day when your kids stop believing your cool 🙂 ! So I pulled up a video I had made on YouTube, and hit play.

Their faces said it all, my son screamed “you’re a star” and my daughter asked “How did you do that? I want to be on YouTube!” The astonishment they both were feeling made me feel happy, because I once again became cool!

But there is more to learn here than “How to get your kids to still think you are cool!” So I took it a step further, and asked my son and daughter, “What if I told you I was in a magazine?”

I was half thinking they wouldn’t care, but they both again told me to “prove it” with the same excitement. I pulled out a magazine that used some of my quotes and had given me credit for them, and showed the two miniature YouTube experts that were standing in my office. They couldn’t believe it, and were just as excited.

The next day I came home from work, on the fridge hung the magazine article I was mentioned in cut out, and pasted to an orange paper background that had hearts all over it. When I walked into the living room I could hear my own voice, but I wasn’t speaking. So I walked into the office, and there were the two of them watching me on YouTube.

Sure my kids were proud of me, but that isn’t the lesson I am looking to point out here. What I am saying is the more things change, the more things stay the same.

Change is inevitable, I never would have thought kids would be so caught up in things such as social media. I recently read a blog that stated 72% of internet users are on social media, I can’t believe it isn’t more than that!

However, because there is change, doesn’t mean that things from our past aren’t as relevant as they ever were before. Maybe even more relevant? Studies have shown print still offers the highest credibility to your message and ad.

Take it from my two YouTube experts, seeing their dad on YouTube was pretty cool and “in the now” trendy, but being in the magazine solidified that I was still their cool dad!

May 25, 2011 Posted by | Digital Magazine, Publishing, Relationships, Social Media | , , , , , , , , , , , , , , , , , , , , , , , , | 3 Comments

What my graduation taught me about technology!

Tassle on the left side check, ok Noah, remember, take diploma with left hand shake with the right hand, don’t fall, don’t walk too fast.

“Melissa Karger, summa cum laude” the speakers boomed through the auditorium, one person left in front of me then it was my turn to step up onto the stage.

Where is my family, man there are alot of people here, why are my hands shaking, oh man I am sweating so bad…. thoughts were running through my mind like a run away freight train.

“Mark Knable” the speakers boomed, I was up next, and then I saw them in the sea of people, my wife and children waving frantically at me as if they had been trying to get my attention for some time. A kiss blown from my wife now landed on my cheek, the look of pride in my childrens eyes filled me with strength, and in that very short moment, my journey to what brought me to this very step flashed before my eyes.

Ten years prior I was a high school graduate beginnig my first semester at college. More scared, and nervous than excited, because unlike many other kids, I had no idea what I wanted to be for the rest of my life. Two years of college, and feeling like I may be the only one at the university without a hint or a clue of what I wanted to do, I dropped out and entered the work force.

There was no going back now, and a few years passed. Feeling the regret of not finishing college, I heard of something I had never heard of before, you can go to college online! Wow, this was new and exciting to me, now having kids and a full time job I may be able still get that degree! Who knew you could go to college online, well it turned out this was something that many colleges had just started expirementing with.

So I jumped at the opportunity, and enrolled with a renewed confidence in knowing where I wanted to go in life. Life was good, and I found a new home with my current employer. I began traveling to meet with people, but dragging these heavy text books and laptop everywhere I went so I didn’t miss an assignment or posting was becoming quite the hassle!

Then came along this wonderful new thing, called a Kindle. I quickly found out that many of my textbooks could be downloaded right to the Kindle itself, making my business trips much less cumbersome. Then another new thing, there was an app for Blackboard (online program) and I could access it from my smart phone (or i pad if I had one) no more lugging around the laptop.

Technology helped me out tremendously, and made my life much more convenient on those trips. Every time I got home though, I always went for the printed textbook, and the laptop.

“Sir” the days and months that just flashed before me were gone and I was again back in the auditorium, “do you pronounce the K in Knoble?” the speaker asked and I shook my head violently yes. “Noah Knoble” boomed the speakers and my name echoed throughout, shake with right grab with the left, check, walking slow, check, smile and breathe….check!

The moral of what college and graduation taught me about technology is that it is very convenient and makes many of our lives much easier. However, it’s also nice just to have the “real thing”  and finding that balance is the key.

Believe me when I say while I was looking at the pride that filled my children’s eyes that day, I too looked back at them with just as much pride in them. Bonds are what hold us together, something physical, but technology will allow us to keep those bonds strong when they eventually reach the day that they hear their name being called through the speakers.

May 15, 2011 Posted by | Publishing, Relationships, Social Media, Uncategorized | , , , , , , , , , , , , , , , , , | Leave a comment

Who’s in your black box?

Recently I rolled out a new marketing program, and when I received what I had ordered, I had a stunning and embarrassing realization, what I had ordered were too big to fit into the packages we had! If you can’t send them, then what’s the point of having them!

Feeling like Gomer, I sped across the street to Wal-Mart, they had to have the best pricing on the packaging I needed, after all, they are the biggest retailer in the world and their commercials always say, “We’re rolling back prices!” I found the packaging, bought the entire shelf of it without even looking at the price (because they are Wal-Mart, pricing had to be the best), paid, and ran back to the office to start stuffing packages.

Later on that same week, I began running out of the packaging, and needed to purchase more. Just as I was pushing myself out of my chair to run to Wal-Mart, I realized something that made me sit instantly back down. I had a lunch meeting the week prior with a friend of mine, Tim Horton, also a local business owner of Discount Office Items(http://www.discountofficeitems.com/). His words came roaring back into my memory :

“Noah, do you know why people choose to purchase their goods at the largest retailers?” asked Tim.

“Well duh Tim! Because they have the best prices, the smaller retailers just can’t compete” I quickly responded without giving it a second thought.

Tim sat there, a grin began to make its way across his face and as he shook his head he said, “No Noah, it’s because they tell you they have the best prices. It’s the perception that they have built.” and now, these words echoed through me. So I jumped on Tim’s website, found the exact same packaging, saved a significant amount, and even better it was delivered to my doorstep the very next day.

They got into my black box, and I didn’t even know it! What is the “black box”? This is where we as humans make decisions, and is the role of marketers to infiltrate it without us even knowing it to influence our purchasing decisions.

It got me to thinking, do people do this in the publishing and printing industry too?, have their black boxes been infiltrated? I began to evaluate the many phone conversations I have had with publishers and purchasers of print. “Well you can’t co-mail in-house, you are too small for me” said one person. Another said “I print with one of the largest printers in the world, there is no way you can beat their costs.” “You couldn’t possibly match the turn around times I am receiving” yet another proclaimed.

I can tell you today two of the people who made the above statements are now clients. Sure we can’t co-mail in-house, but we do offer co-mail through the worlds largest co- mailer, and how do you know how much savings your printer that co-mails in-house is passing on to you? I am sure your printer has very aggressive rates, why else would you have chosen them? But what can I do to consult with you to help reduce costs even further? I am sure you are receiving great turn around times. But how flexible are they when you might miss a deadline? Will you get bumped? Or will they work with you? Being a medium-sized printer, we are going to work with you and be as flexible as you need us to be!

Just because a company “says so” isn’t good enough, it takes a proactive approach with the willingness to listen to ideas that may be of major benefit to you. Big or small, there is no right or wrong answer, but writing someone off without even giving them a chance makes you wonder, has your black box has been infiltrated , have you been influenced without knowing it?

May 7, 2011 Posted by | Printing, Publishing, Relationships, Sales, Uncategorized | , , , , , , , , , , , | Leave a comment

Free, Fast and….WHAT!?!?

You take your family out to eat, to a nice restaurant, and the food was so amazing, you don’t even care how much the bill is, and you add a $10 tip on to it! You get home, look at the bill, and start to think, what can I do to eliminate paying for my food, but still enjoy that great taste!

Quickly, you jump on the internet and find out you can order the food to be delivered to your home. They have a 15 minute guanrantee, and best yet…..it is FREE! You don’t have to pay one single dime, no tip, as long as they deliver the food to you, it is 100% free.

What if the world was like this? People would probably stop dining out and start ordering in in a heart beat!

I am here to tell you the world is like this, at least in the publishing industry it is! (OK, now stop shaking your head no, rolling your eyes, and read on Yoda)

How many of you are printing a publication, have a cover price of $4.95 for newsstand and $25.95 for subscriptions (The room raises their hands). Now, how many of you are producing a digital magazine and giving it away for free? (Faces turn red, but hands remained raised!) Why are you doing this? Is this not playing into commoditizing yourself?

Think back to my restaurant scenario. Are they selling food, or are they selling a place to sit?….Of course they are in business to sell food (that’s their content)!

“Well Noah, digital is about 10-20% of the costs for a printed product, so we can afford to give it away online for free.” I’m sorry, I didn’t know you were selling print (I thought I was), I thought you were selling content? After all, isn’t that what publishing is about, content?

With the many free digital magazines, but with costs to have a printed magazine, leaves me pondering, what is driving consumers to digital? Is it the convenience and “now” factor of it? Or is it that the consumer has simply become savy enough to know how to get your content for free?

Publishers, never forget what it is that you makes your business successful, sought after, and recognizeable ….it is not the delivery vehichle of the content, it is the content itself. This is what makes you, you!

No, this is not a blog against digital magazines, in fact I support them! I think they are a great way to supplement your printed magazine, and help you increase your market share. I do think, if you are charging for your printed magazine, then it would only make sense to charge for your digital magazine. Many digital magazines have subscriber options, with teaser options that allow the reader to see the first few pages, and if they want to see more then they have to subscribe.

This blog is for you Mr/Mrs. Content Provider, because when I see you starting to forget what makes you valuable, it is my duty to tell you that it isn’t how you deliver the content, its that great taste, feeling, education, you give me from your content itself!

Don’t ever forget that.

April 28, 2011 Posted by | Digital Magazine, Publishing | , , , , , , , , , , , , , | 2 Comments

Flipping For Flipbooks!

What’s going on with flipbook frenzy!?! I LOVE it! Whomever was the first person to do this, please accept my high five, and give yourself a pat on the back!

First, what do I mean by a flipbook? The magazine you love and can’t wait to for it to show up in your mailbox finally arrives! You begin reading it, get through about half, then all of a sudden the pages become upside down….or flipped! You look up, and see you are still standing on your feet, and think to yourself ” What an error the printer made!” You quickly call up the Publisher’s office, “Hello, I got my magazine, but at page 96 all the pages are upside down, can you send me a new one? What’s that you say? Flip the magazine over?” You slam the phone down before you can tell them your name, now feeling your cheeks getting quite rosey from feeling a bit embarrassed. You see there are two magazines in one. One side, which you thought was the front cover, was the normal magazine you were used to, when you flip it over and see the back side, it too has a front cover featuring the night life of your city. Now your cheeks are getting rosey again…..not because of embarrassment, because of all the nightlife scenes you realize you haven’t taken advantage of yet!

I don’t know if the official term is a flipbook, but thats what we call it over at JB Kenehan. If you want to see a sample of one, contact me and I’ll send you one no strings attached.

Here are some ideas of how you can take advantage of a flipbook:

  • If your city regional magazine, and typically cover the lifestyle of your city in your publication, now you can expand to cover the night scene, restaurant scene, gardening scene etc…
  • If you are a musical publication, and typically cover one genre of music, now you can expand to other genres, or musical styles.
  • If you are an association publication, you can still cover information pertinent to your association, but on the flip side, cover members and what they are up to.

The ideas are endless for you! Here are some of the benefits of a flipbook:

  • Increase your readership! With new content you will expand into new markets that may not have found your publication before.
  • Increase your advertising! With new content, you will be able to show advertisers why they should advertise in your publication. This opens up a whole new market of advertisers to attack!
  • Increased page counts! New content, new advertisers, means a thicker publication!
  • Low Costs! You had been thinking about starting up a new magazine to supplement your publication, but were afraid of the additional costs. Now there is no additional Make Ready costs, no additional mailing, and don’t need to worry about making a page count for it to make sense economically for you!
  • Diversity! Allows you the opportunity to diversify your publication and keep it cutting edge and new….which will keep the readers and advertisers coming back!

These are only some of the many advantage of a flipbook. Worried about creating one? Don’t worry! Just create the publication like you typically would, we at JB Kenehan will “flip” it for you at the page number you tell us.

It’s simple, beneficial, and will increase the diversity of your market, which will only lead to your long term success!

So start flipping today and join the flipbook nation!

 Here is a short video with an example of a flipbook for your viewing…Enjoy! : http://www.youtube.com/watch?v=SNnIbqWZ3eY

April 17, 2011 Posted by | Books, Catalogs, flipbook, Paper, Printing, Publishing | , , , , , , , , , , , , , | Leave a comment